Refund Policy

Last updated: July 7, 2026

This Refund Policy applies to all Premium subscriptions purchased through Gradey.

Monthly Subscriptions

Gradey Premium is billed monthly via Lemon Squeezy. You can cancel anytime from your account settings, and you will retain Premium access until the end of your current billing period. Cancellation stops future charges.

14-Day Money-Back Guarantee

If you are not satisfied with Premium, you may request a full refund within 14 days of your initial purchase. To request a refund, contact us at support@gradey.app with your account email.

After 14 Days

After the 14-day window, we do not issue refunds for partial or unused months. You may continue using Premium until the end of the paid period or cancel to avoid future charges.

Chargebacks

If you initiate a chargeback with your bank or card issuer, your Gradey account will be suspended. We encourage you to contact us first so we can resolve the issue.

How Refunds Are Issued

Approved refunds are processed through Lemon Squeezy and returned to your original payment method. Refunds typically appear within 5–10 business days, depending on your bank.

Contact

For refund requests or questions, email support@gradey.app.